Terms & Conditions

Terms of Use

By accessing or using the SERPpro website and services (collectively, the "Application"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must immediately discontinue use of the Application.

These Terms apply to all visitors, users, and others who access or use the Application. "User" refers to any individual or entity that accesses the Application. "Owner" refers to Onlyner B.V. DBA SERP Pro.

These Terms constitute the entire agreement between you and the Owner regarding use of the Application and supersede all prior agreements, understandings, and communications, whether written or oral, relating to the subject matter herein.

The Owner reserves the right to modify these Terms at any time. Continued use of the Application after changes are posted constitutes acceptance of the revised Terms.

Content on this Application

Unless otherwise specified, all content on this Application — including but not limited to text, graphics, logos, images, data, publisher listings, pricing information, and software — is owned by or licensed to the Owner and is protected by applicable intellectual property laws.

Users may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from this Application without the Owner's prior written consent.

User-Submitted Content

Users may submit content to the Application (such as order briefs, website URLs, and campaign materials). By submitting content, Users grant the Owner a non-exclusive, royalty-free, worldwide license to use, process, and display such content solely for the purpose of providing the Services.

If you believe any content on this Application infringes your intellectual property rights, please notify us at patrick@serppro.io.

Access to External Resources

Through the Application, Users may access external resources provided by third parties, including publisher websites, third-party tools, and linked content. The Owner has no control over such resources and therefore accepts no responsibility for their content, operation, or availability.

The inclusion of any external link does not constitute an endorsement, recommendation, or approval by the Owner. Users access external resources at their own risk. The Owner shall not be held liable for any harm or losses arising from a User's access to or use of external resources.

Acceptable Use

Users agree to use the Application only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit anyone else's use of the Application.

Prohibited conduct includes, but is not limited to:

• Using the Application in any way that violates applicable local, national, or international laws or regulations
• Transmitting unsolicited or unauthorized advertising, promotional material, or spam
• Attempting to gain unauthorized access to any part of the Application or its related systems
• Introducing malicious software, viruses, or any other material that is harmful or disruptive
• Collecting or harvesting any personally identifiable information from the Application
• Using the Application for any fraudulent or deceptive purpose
• Impersonating any person or entity or misrepresenting your affiliation with any person or entity

The Owner reserves the right to terminate access to the Application immediately and without notice for any User found to be in violation of these acceptable use provisions.

Publisher Database & Intellectual Property

The SERPpro publisher database is a core proprietary asset of the Owner, developed over 12+ years of market operations. This database includes all site listings, domain metrics, pricing, category classifications, editorial guidelines, and publisher contact information compiled and maintained by SERPpro.

Prohibited Activities

Users expressly agree NOT to:

• Copy, scrape, export, reproduce, or redistribute any publisher data, site listings, pricing information, or contact details obtained through the Application or the publisher marketplace
• Use automated tools, bots, scrapers, or scripts to collect data from the Application or marketplace
• Contact publishers directly to circumvent SERPpro for placements, guest posts, or link insertions discovered through the SERPpro platform or marketplace
• Share marketplace access credentials, login details, or publisher data with unauthorized third parties
• Build, compile, or supplement any competing publisher database using data obtained from SERPpro
• Disclose publisher pricing or contact information to any third party outside of the normal course of ordering services through SERPpro

Publisher Relationships

All publisher relationships introduced through the SERPpro platform are and shall remain SERPpro relationships. Users acknowledge that SERPpro has invested substantial resources in building and maintaining these publisher relationships and that bypassing SERPpro to directly engage publishers discovered through the platform constitutes a material breach of these Terms.

Enforcement

Violation of any provision in this Section will result in immediate account termination without refund. The Owner reserves the right to seek injunctive relief, damages, and any other legal remedy available under applicable law for violations of this Section.

No Guaranteed Results

SERPpro provides editorial link placements and digital PR services. The Owner makes no representations, warranties, or guarantees regarding search engine rankings, organic traffic increases, domain authority changes, lead generation, revenue outcomes, or any other business results.

Factors Beyond Our Control

SEO outcomes depend on numerous factors entirely beyond SERPpro's control, including but not limited to:

• The quality, content, and technical health of the User's website
• Existing backlink profile and domain authority of the User's site
• Competitive landscape in the User's niche and target geography
• Search engine algorithm updates, penalties, or policy changes
• The User's overall SEO strategy beyond link building
• Changes to the User's website content or technical structure
• Actions taken by competing websites and their SEO campaigns

Acknowledgment of Risk

Users acknowledge that:

• Link building is one component of a broader SEO strategy and cannot, on its own, guarantee ranking improvements
• SERPpro is not liable for any ranking drops, search engine penalties, or lost revenue that may occur during or after a campaign
• Past performance, case studies, and client testimonials displayed on this Application are illustrative of potential outcomes and do not guarantee that similar results will be achieved
• Any estimates or projections provided by SERPpro are for informational purposes only and are not binding commitments

Limitation of Liability

To the maximum extent permitted by applicable law, the Owner and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, loss of revenue, loss of data, loss of goodwill, business interruption, or other intangible losses.

Liability Cap

In any case where the Owner is found liable, the Owner's total aggregate liability to the User shall not exceed the total fees paid by the User to the Owner in the three (3) calendar months immediately preceding the event giving rise to the claim.

Third-Party Actions

The Owner is not liable for any third-party actions, including but not limited to:

• Publisher site changes, redesigns, or domain transfers after a placement has been delivered
• Content removal by publishers outside the applicable guarantee period
• Search engine algorithm changes that affect placement indexation or ranking value
• Actions taken by Google, Bing, or other search engines regarding the User's website
• Third-party tool outages, API failures, or data inaccuracies

Refund & Guarantee Policy

SERPpro stands behind the quality of its placements and offers the following guarantees to all clients. These guarantees are subject to the conditions and exclusions noted below.

Credit Back Guarantee

If SERPpro is unable to fulfill a confirmed order for any reason, the full order value will be credited to the User's account for use on future orders.

Money Back Guarantee

If SERPpro is unable to place an order at all and no suitable alternative is available, a full cash refund will be issued to the User's original payment method.

Index Guarantee

All placements are delivered only after verification that the article and link are indexed by Google. If a delivered placement is found to be non-indexed within 60 days of delivery, SERPpro will replace the link on a comparable site at no additional cost.

12-Month Link Replacement Guarantee

If a placed link is removed by the publisher within 12 months of the original delivery date, SERPpro will replace the link on a comparable site at no additional cost to the User.

Guarantee Exclusions

The above guarantees do not apply in the following circumstances:

• User-requested changes to anchor text, target URL, or article content after placement has been delivered
• Target URL changes made by the User after delivery that result in broken or irrelevant links
• Domain expiration, sale, or shutdown by the User
• Site-wide Google penalties applied to the User's domain
• Link removal due to User's violation of the publisher's editorial guidelines or terms
• Force majeure events including natural disasters, government actions, or widespread internet outages

Confidentiality

Both the Owner and the User agree to maintain the confidentiality of all non-public information exchanged in connection with the Services, including but not limited to:

• Pricing schedules, bulk rates, and negotiated discounts
• Publisher lists, site inventory, and editorial contacts
• Campaign strategy, target keywords, and anchor text distributions
• Client identities in the context of white-label or agency arrangements

This obligation of confidentiality shall survive the termination of any agreement between the parties for a period of three (3) years. Disclosure is permitted only where required by applicable law, regulation, or court order, provided the disclosing party gives the other reasonable advance notice where permitted.

No Waiver, Service Interruption & Reselling

No Waiver

The Owner's failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision. A waiver of any right or provision is only effective if in writing and signed by an authorized representative of the Owner.

Service Interruption

The Owner does not guarantee that the Application or its services will be available without interruption. The Owner may modify, suspend, or discontinue the Application or any part thereof at any time without notice. The Owner shall not be liable to Users or any third party for any modification, suspension, or discontinuation of the service.

Planned maintenance windows, unplanned outages, or third-party service failures do not entitle Users to refunds or service credits unless otherwise agreed in writing.

Service Reselling

Users are permitted to resell SERPpro services to their own clients under a white-label arrangement, subject to compliance with these Terms. Users who resell services:

• Remain solely responsible for their clients' compliance with these Terms
• May not represent to their clients that they own or operate the publisher relationships
• Must ensure their clients do not circumvent SERPpro or attempt to access the publisher database directly
• Are responsible for payment to SERPpro regardless of whether their own clients pay them

Intellectual Property Rights

All intellectual property rights in and to the Application, including but not limited to the software, platform, publisher database, methodology, brand assets, and all content created by the Owner, are and shall remain the exclusive property of the Owner.

Nothing in these Terms grants Users any rights in or to the Owner's intellectual property except the limited right to access and use the Application in accordance with these Terms.

The SERPpro name, logo, and all related trademarks, service marks, and trade names are trademarks of Onlyner B.V. DBA SERP Pro. Users may not use any such trademarks without the Owner's prior written consent, except as expressly permitted for resellers under a white-label arrangement.

Content created as part of a guest post or placement order (where SERPpro produces the content) is licensed to the User for the purposes of the placement. The User may not republish such content elsewhere without the Owner's consent.

Changes, Assignment & Contacts

Changes to These Terms

The Owner reserves the right to amend these Terms at any time. Users will be notified of material changes via email or a prominent notice on the Application. The updated Terms will become effective upon posting. Continued use of the Application after the effective date constitutes acceptance of the revised Terms.

Assignment

Users may not assign or transfer their rights or obligations under these Terms without the Owner's prior written consent. The Owner may assign these Terms, in whole or in part, to any affiliate, successor, or acquirer without restriction.

Contact Information

For questions, concerns, or notices regarding these Terms, please contact:

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Netherlands.

Definitions

The following definitions apply throughout these Terms:

• Application — the SERPpro website, platform, publisher marketplace, and all associated tools and services operated by the Owner at serppro.io and app.serppro.io.
• Owner — Onlyner B.V. DBA SERP Pro, the entity operating the Application.
• User — any individual or legal entity that accesses or uses the Application, whether or not they have created an account.
• Service — any link building, guest posting, niche edit, digital PR, or related service offered through the Application.
• Publisher — any third-party website owner or editor who accepts placement orders through the SERPpro marketplace.
• Publisher Database — the proprietary collection of publisher site listings, metrics, pricing, editorial guidelines, and contact information maintained by SERPpro.
• Placement — a delivered link or article published on a publisher's website as part of a fulfilled order.
• White-Label — services delivered by SERPpro that a User may resell to their own clients under the User's brand.
• Content — all text, articles, data, graphics, and other material that appears on or is transmitted through the Application.
• Confidential Information — any non-public information exchanged between the Owner and a User in connection with the Services.